FAQs

How can I contact you?

You can email us at hello@beautybymjones.com

How soon will my order by shipped?

Orders will be shipped within 2 working days via 2nd class Royal Mail signed for post.

 What is the cost of postage and packaging?

The cost of postage and packaging is £4. 

 Do you accept international orders?

Not currently, but watch this space…

 What’s your return policy?

We will accept return on unused and unopened products within 14 days from delivery. Please note that shipping costs will not be refunded.

Where can I purchase from a physical store?

Our products are not currently stocked any stores. However, we do sell at Love Wimbledon Market (SW19) on the first Saturday of every month. We love seeing our customers so please do come and see us if you are local.

How can I make an appointment for a beauty facial?

Please email us at hello@beautybymjones.com  with details of your name, address, contact number and appointment date and time. We will contact you to book the appointment and will require a £10 deposit to be paid via Paypal.

We currently only offer appointments on Saturdays.

 How much do you charge for a beauty facial?

We have an introductory offer of £35 for a 55 minute treatment. Following the introductory offer the charge will be £45. Alternatively, if you would like to make a block booking of 6 sessions you will receive one free treatment.

 Which areas do you cover?

The postal code areas we cover are as follows:

BR2, BR3, BR4,

CR0, CR2, CR4, CR5, CR7, CR8, CR9,

SE4, SE6, SE15, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27,

SW2, SW4, SW8, SW9, SW11, SW12, SW16, SW17, SW18, SW19